Terms and Conditions
Effective January 1, 2026
Good Form Hayward Concrete, haywardcaconcrete.com, support@haywardcaconcrete.com
Accepting these terms
These terms cover your use of the Good Form Hayward Concrete website and any work you hire us to do. By using this site, asking for an estimate or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work through it.
When we sign a written agreement for a specific job, that agreement controls wherever it differs from these terms, because it covers the details of your property and your project.
What we do
Good Form Hayward Concrete is a concrete contractor based in Hayward, CA. We build driveways, patios, sidewalks, steps, garage floors, pool decks, retaining walls, footings and foundations, and we do stamped and decorative work, concrete cutting and foundation raising for homes and properties in Hayward and the cities around it. You can read more about our crew on our About page and see the full list of services from our home page.
What you read on this site describes our work in general terms. It isn't a quote, a design or engineering advice for your property, because every job depends on the ground, the drainage and the slab or structure that's already there.
Estimates and pricing
Our estimates are free, done in person and come with no obligation to hire us. We look at the site before we put a number on it, since the condition of the subgrade, which is the soil the concrete sits on, access for the truck and the amount of old concrete to remove all move the price.
An estimate is based on what we can see at the visit. If we find something once the job is open that changes the work, such as soft or wet soil, buried debris, roots or old concrete thicker than expected, we'll stop and talk with you before doing extra work, and we won't charge for added work you haven't approved.
Prices in an estimate hold for the period written on it. After that, material costs may have changed and we may need to update the number before scheduling.
Scheduling, weather and cancellation
We set a start date with you once the agreement is signed. Dates can move because concrete is weather-dependent, so we may reschedule a pour for rain, heat or other conditions that would weaken the finished slab, and we'll let you know as early as we can.
New concrete needs time to cure, which is the wait while it hardens and gains strength before it's used. We'll tell you when it's safe to walk and drive on your new work, and you agree to keep people, pets and vehicles off it until then, because damage from early use isn't covered.
If you need to cancel or move your job, please call us as soon as possible. If we've already ordered materials, rented equipment or turned away other work for your date, we may charge for those costs as set out in your agreement. Nothing in these terms limits any right to cancel that California law gives you.
Payment
The amount due, any deposit and the payment schedule are set out in your written agreement. Final payment is due when the work described in that agreement is complete, even if the concrete is still curing.
If a payment is late, we may pause further work until it's settled. You're responsible for reasonable costs we incur to collect an unpaid balance, to the extent California law allows.
Your part of the job
You agree to give our crew safe access to the work area, to tell us about anything buried that you know of, such as sprinkler lines, drains or septic parts, and to confirm property lines when they matter to the work.
Where a permit is needed, who applies for it will be stated in your agreement. You're responsible for any homeowners association approval your property requires.
Warranty and what concrete does on its own
Good Form Hayward Concrete is licensed and fully insured. Any warranty on our work is the one written in your agreement, and it covers only what that agreement says it covers.
Concrete can develop small hairline cracks as it shrinks and as the ground moves, even when the base is dug out, packed and jointed correctly. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but we can't promise a slab will never crack.
Color, texture and finish will vary from samples and photos, and from one pour to the next, because concrete is a natural material. Our warranty doesn't cover damage from early use, heavy loads the slab wasn't built for, deicing salts, tree roots, soil movement beyond our base work, drainage changes made after we leave, or repairs by someone else.
To the extent California law allows, we make no other warranties, express or implied, beyond what's in your written agreement.
Limits on our liability
To the extent the law allows, Good Form Hayward Concrete isn't liable for indirect, incidental or consequential losses, such as lost use of your driveway, lost income or damage from hidden conditions we had no reasonable way to know about.
Our total liability for any claim about a job is limited to the amount you paid us for that job. This doesn't limit liability that California law doesn't allow a business to limit.
Using this website
We try to keep the information on this site accurate and current, but it's provided as it is, without any promise that it's complete or free of errors. You agree not to misuse the site, copy its content for commercial use or try to interfere with how it works.
If this site links to another website, we don't control that site and aren't responsible for what's on it.
Resolving a disagreement
If you're unhappy with our work or a bill, call us first at (510) 264-7026 or reach us through our Contact page. Most problems get sorted out quickly when we come back out and look at them with you.
If we can't settle it that way, we both agree to try mediation in good faith before going to court. If mediation doesn't resolve it, either of us may bring the matter in the courts of Alameda County, California, including small claims court where the amount qualifies.
Governing law
These terms and any work we do for you are governed by the laws of the State of California. If any part of these terms is found unenforceable, the rest still applies.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one in effect. Changes won't apply to a job already covered by a signed agreement unless we both agree in writing.
If you have a question about these terms, call us at (510) 264-7026 or send a message through our Contact page, and we'll reply within 1 business day.